Can I get same-day delivery?

We currently don’t offer same-day delivery. Please place your order by 11:59 PM the night before for next-day delivery.

What time will my meal arrive? Can I choose a time slot?

We deliver between:

• Daytime: 9:00 AM – 2:30 PM
• Evening: 3:00 PM – 8:00 PM (only available in Downtown Toronto)
  

At this time, we are unable to offer custom delivery slots. You’ll receive a notification with an estimated delivery window once your driver is on the way.

Can I track my delivery?

While you can’t track the exact location of the driver, you will get a live delivery time window via the tracking link sent on the day of delivery. Please note this may adjust due to traffic or delays at previous stops.

Can I request delivery at a specific time?

Unfortunately, we can’t guarantee delivery at an exact time. We do our best to keep delivery windows consistent, but delays may occur due to weather, traffic, or order volume.

Is food cooked fresh daily?

Yes! All meals are freshly prepared and delivered daily, Monday to Friday. We’re closed on weekends.

How do I place an order?

All orders must be placed online through our website.

What payment methods do you accept?

We accept:

• All major credit cards (except Amex)
• E-transfer (send to mealsdelish@gmail.com)
  

💡 Important: Payment must be completed by 11:59 PM a day before delivery. Orders without payment will be cancelled.\

Can I make substitutions?

Yes, for Regular and Large Meals only:

• Swap rice for 2 extra rotis
• Or skip rotis and get double rice

Substitutions are not available on other meal plans.

Can I change my plan after ordering?

If you’re on a weekly or monthly plan, you can request a change (upgrade or downgrade).

• Downgrades: The balance will be added as store credit (no refunds).
  

Is the evening meal cooked in the morning?

Yes, all meals are cooked fresh each morning. Evening deliveries are safely cooled and refrigerated to keep them fresh and compliant with food safety standards.